System Analyst


In support of our client, a provider of IT technology solutions throughout the U.S., ResourceTek is seeking a System Analyst in Huntsville, AL.  The right candidate will develop high-level relationships with clients through ongoing communications that maximize uptime and further advance client productivity and profitability through technology.  This is a direct hire opportunity.

 

RESPONSIBILITIES

Candidates will be expected to work directly with customers on all aspects of IT infrastructure management including:

  • Diagnose and resolve hardware and software issues in an efficient and timely manner
  • Create and provide innovative solutions to complex technical problems
  • Manage and maintain tickets assigned and hours billed to show initiative to address items based on priority/severity level
  • Plan, coordinate, and implement network security measures that protect data, software, and hardware
  • Participate and follow the implementation of IT projects such as upgrades, training, and troubleshooting
  • Participate and engage ideas, processes, and actions to improve service, workflow, environment, and culture
  • Perform other duties as assigned

 

SKILLS & QUALIFICATIONS

  • Bachelor’s degree in related field or equivalent experience in onsite client technical support, network administration, and support activities in multi-user network environments
  • Experience in network administration, systems analysis and design, and support activities in multi-user network environments.
  • Working and troubleshooting knowledge in Windows 7/8/10, Windows Server 2008/2012/2016, HyperV, Exchange, and MS SQL Server.
  • Proficient in DHCP, DNS, and AD
  • Proficiency with network equipment – router, firewall, access points, & switches
  • Working and troubleshooting knowledge in MS Office (2007-2016 and Office 365)
  • Knowledge of Office 365
  • Knowledge of PBX/Telephone equipment
  • Security +, Linux, Microsoft, or Cisco certifications are a plus
  • Demonstrate a high level of organizational skills and the ability to self-manage and prioritize a dynamic workload

 

REQUIREMENTS

  • Must have reliable transportation
  • Excellent oral and written communication skills
  • Self-starter with exceptional problem-solving abilities coupled with a get it done attitude
  • Exercise the highest ethical standards
  • Successful completion of a drug screening and a criminal background check

 

 

Company offers an excellent compensation and benefits package. Equal Opportunity Employer.

 

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What we do

RESOURCETEK provides technical staff augmentation, professional recruitment and support services to our partner clients in industry and government. RESOURCETEK has proven experience in providing the highest qualified technical talent in the areas of Engineering, Design, Construction Project Management, Information Technology and other Technical Disciplines.

"I can count on ResourceTek to understand our needs and consistently provide the right people for our projects"


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