Desktop Analyst


ResourceTek is the Human Capital division of Barge Design Solutions, a multi-discipline Engineering firm. We specialize in providing technical services to industry and government in all areas of Engineering, Information Technology, and a broad range of other Technical disciplines.

In support of our client, a leading provider of network software and hardware-based solutions, ResourceTek is seeking a Desktop Analyst in Huntsville, AL. The right candidate will be responsible for working directly with end-users solving PC related problems and usually taking on the more complex tasks. This is a long-term, contract position.

Job Description

  • Ensure organization of IT inventory and spare parts.

  • Ensure consumed supplies are restocked.

  • Image new PCs with IT's default image as the PCs arrive from distributor.

  • Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals.

  • Install software and perform desktop system upgrades.

  • Work closely with other groups within the I.T Department to find solutions to end-user issues or problems.

  • Provide after-hours support as required to maintain 7x24x365 service.

  • Log, monitor, and report to customers the status of requests.

  • Complete assigned projects in a timely and effective manner.

  • Prompt and regular attendance is required in order to ensure quality workflow.

  • Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the Company.

Requirements

  • Bachelor’s Degree or university program certificate; or 2 – 4 years related experience and/or training; or equivalent combination of education and experience.

  • Certifications: CompTia A+ and Network+

  • Familiarity of Operating Systems: Windows XP,7, and 10 and its Software & Hardware Troubleshooting

  • Microsoft Office Products (Word, Excel, Outlook, PowerPoint)

  • Re/imaging (refreshing) Windows and Data Migration

  • Understanding of Active Directory and OU’s (organizational units)

  • Basic knowledge and understanding of printer issues

Contact Us!

Name *

Email *

Subject

Message

What we do

RESOURCETEK provides technical staff augmentation, professional recruitment and support services to our partner clients in industry and government. RESOURCETEK has proven experience in providing the highest qualified technical talent in the areas of Engineering, Design, Construction Project Management, Information Technology and other Technical Disciplines.

"I can count on ResourceTek to understand our needs and consistently provide the right people for our projects"


Menu Title